Atlassian (Jira, Confluence, Jira Service Management): getting your data out, and training AI on it
Atlassian Customer Agreement (effective October 1, 2026), section 13: "As between the parties, Customer owns all intellectual property and other rights in Customer Data"; section 4.4: "The Documentation describes how Customer may retrieve its Customer Data from the Cloud Products." After termination: "Following expiration or termination, unless prohibited by Law, Atlassian will delete Customer Data".
Dated 16 Oct 2026Source checked 16 Oct 2026Quote found on its page again 16 Oct 2026Basis: stated
“As between the parties, Customer owns all intellectual property and other rights in Customer Data”
Atlassian Customer Agreement, checked 1 Oct 2026
Everything read from this source (1)Archived copy, 16 Oct 2026
Atlassian Trust: Data contribution, checked 16 Oct 2026
Everything read from this source (2)Archived copy, 7 Oct 2026
Atlassian Support: Data contribution settings, checked 16 Oct 2026
Everything read from this source (1)Archived copy, 15 Oct 2026
- 60 daysJira and Confluence Cloud: how long a cancelled account's data is kept